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For a life full of exceptional moments

Delivery and Returns

Shipping

We aim to dispatch your order within a maximum of 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Delivery for Switzerland: Free (delivery within 2 working days)

Delivery for Lichtenstein: CHF 8.5 (delivery within 2 working days)

International delivery (delivery within 3 to 5 working days):


- European Union: EUR 20

- Rest of the world: EUR 25

 

For non-Swiss/Lichtenstein or non-European Union countries customs taxes and import duties may apply and are at your expense. You can find out more by reading our Terms & Conditions.

 

Returns

You can return any item within 14 days of receipt for a refund of that item. Customers are responsible for the cost and safe returns of products. To arrange for a refund please contact us at contact@odysay.ch and follow the procedure indicated on the return form within your parcel.

 

Exchange

You can only exchange an item(s) for a different size, however all exchanges are based on stock availability. Shipping is also free on the replacement item, but if you are based outside Switzerland / Lichtenstein or the European Union you will need to pay taxes and duties on the replacement item. Please contact us at contact@odysay.ch to arrange for an exchange.