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For a life full of exceptional moments

Legal

Terms and conditions ("T&C")

 

General

The website and domain name www.odysay.ch (the "Website") is owned and operated by SeeBee Fashion Sàrl ("SeeBee Fashion", "We", "Us" or the "Company"), an entity incorporated in Geneva, Switzerland under the registration number CHE-305.446.959.

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following Terms and Conditions (the "T&C "). Your use of this Website is contingent upon your acceptance of our Data Safety Declaration and the following T&C. If you do not agree to the T&C contained in the following pages, then you may not use this Website.

If you are under 16, you must let your parent or guardian know about SeeBee Fashion’s Data Safety policy before you register to use this Website or any of its services. However, we reserve the right to only accept orders from those over 18. These T&C are subject to amendments and changes at any time at the Company’s sole discretion and without notice. Please check these T&C each time you access and/or use this Website, since any updated version applies to your access and/or use of this Website. The following T&C are permanently accessible in French and English so they can be read or printed at anytime. In case of differences between the two versions, the French text shall prevail. Periodically, we may restrict access to some parts or the entire Website.

 

Local Access Restrictions

The Webite is not directed to any person in any jurisdiction where (by reason of that person's nationality, residence, citizenship or otherwise) the publication or availability of the Website and its content is contradictory to local laws or regulations. Persons with respect of whom such restrictions or prohibitions apply must not access or use this Website. By accessing or using this Website you do so on your own initiative and you are solely responsible for compliance with the applicable local laws and regulations.

 

Parties to the contract

The following T&C are due to establish the regulations between:
- SeeBee Fashion Sarl, CTR Audit & Conseil, 17 Boulevard des Philosophes 1205 Geneva, publisher of the Website www.odysay.ch; and
- The web-user (the "Customer", the "Client") accepting the T&C’s of www.odysay.ch

 

Establishment of contract

The ordering process, available in French and English comprises the following steps:
- Once you have selected your products, place them in your shopping bag using the “Add to Shopping Bag” button. You can then look at the content of your bag with no       commitment. To continue, press the ‘Proceed to Checkout’ button.
- You can place orders as a guest or as a registered user. As a guest, just enter the information needed to make a payment and receive a delivery. As a registered user, you must first open a user account ("Customer Account"). If you already have a Customer Account with us, simply log in using your e-mail address and password. Do not disclose your password to anyone else. If you do disclose your password to a third party, you will be liable for all purchases made by third parties using your password and for the cost of all such purchases.
- Finally, you will have to confirm your shipping and billing addresses, your email address, your mode of payment and your acceptance of the T&C.
- You can check your order again before sending it off and correct any errors. Click the "Place Order Now" button to finalize your order.
- You will receive a printable order confirmation by email after placing your order.

The information you give to SeeBee Fashion when opening your Customer Account or upon any order you may place must be complete, accurate and up to date. In case of an error in the information provided, SeeBee Fashion will not be liable for the inability to deliver the good(s).

The presentation of our goods on our Website is merely a non-binding invitation for you to order goods from us. By placing your order you are making a binding offer to conclude a purchase contract.

 

Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
 Acceptance of your order and completion of the contract between you and SeeBee Fashion will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Geneva, Switzerland and the language of the contract is French. 


We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the T&C. 
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Website whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

 

Pricing

The price displayed on the Website are in Swiss Francs (CHF) and Euros (€), value added tax (VAT) included for European Union and Swiss / Lichtenstein buyers, shipping excluded. Exact VAT charged is calculated based on the final value of your order in the check-out process, at the legal rate applicable to your country of residence.

The prices for non-European Union and non-Swiss / non-Lichtenstein customers are quoted DAP (“delived at place”), shipping excluded. Cost such as import taxes, custom duties etc… will be invoiced to you directly by the import broker. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. The prices invoiced to customers are those applicable on the date of the order. We try to ensure that all details, descriptions and prices that appear on this Website are accurate. In the unlikely event of an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled and any monies paid will be refunded to you. 


 

Payment

The purchase amount is due at the time of the ordering. Payment can be done by debit (Maestro and Visa ) or credit card (Visa and Mastercard) using ConCardis GmbH, a secure online payment gateway, that encrypts your card details in a secure host environment. You can pay in Swiss Francs (CHF) or in Euros (€).

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to SeeBee Fashion, we will not be liable for any delay or non-delivery.

 

Deliveries

Your order will be dispatched within a maximum of 48 hours.

We offer one delivery option in Switzerland / Lichtenstein with a delivery within 2 working days:
- Switzerland / Lichtenstein: CHF 8.5

We offer one international delivery option with a delivery within 3 to 5 working days:

- European Union: EUR 15
- Rest of the world: EUR 20

Shipping costs are indicated in your "Shopping Bag" and are subject to your acceptance before the validation of your order.

If you do not receive your order in time, you can contact our customer service (contact@odysay.ch). Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We will not be responsible of late delivery if due to postal services.

We insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by SeeBee Fashion, and transfer of responsibility in the same way.

 

Saving of contract text

We will save your order data. You will receive your order data by email with the order confirmation. If you have a Customer Account, your order data can also be viewed in your Customer Account.

 

Reservation of title

Goods remain the property of SeeBee Fashion until full payment has been made.

 

Promotion codes

Promotion codes are non-transferable and there is no cash alternative. Furthermore,they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided.

 

Returns

You can return any item within 14 days of receipt for a refund of that item. Items should be returned unused, with all tags still attached and in the original packaging.We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you retain a proof of sending. Customers are responsible for the cost and safe returns of products. To arrange for a refund please contact us at contact@odysay.ch and follow the procedure indicated on the return form within your parcel.

If the product(s) present(s) a default, SeeBee Fashion’s responsibility is limited to the reimbursement of the related product price and shipping fees, provided that the return conditions described here below are respected.

Returns that are damaged or soiled may not be accepted and may be sent back to the customer and a refund refused.

There is no charge to exchange items for a different size, however all exchanges are based on stock availability. Shipping is also free on the replacement item, but if you are based outside Switzerland / Lichtenstein or the European Union you will need to pay taxes and duties on the replacement item.

 

Refund

Your refund will be credited to the original payment method. 
If your order has been sent to Switzerland / Lichtenstein or within the European Union, all sales taxes will be refunded. Outside Switzerland / Lichtenstein and the European Union, customs duties and sales taxes are non-refundable through SeeBee Fashion. However, you may be able to recover these by contacting your local customs bureau directly. As this may not be available for all countries, we recommend that you hire a customs broker if you wish to claim back duties on returned merchandise. 
Please note that refunds can take up to 14 working days to show on your account due to varying processing times between payment providers.

 

Warranty

Statutory warranty provisions apply. Please note that the colours shown are dependent on the monitor used and camera technology. Not every colour deviation therefore constitutes a defect. Any defect should be immediately communicated to SeeBee Fashion.

 

Copyright and intellectual property

The content of our Website and namely but not exclusively the texts, marks, logos, diagrams, photographs, videos, sounds, music, layout, designs, know-how, technologies, products, and processes are the property of SeeBee Fashion and accordingly are protected by copyright, trademarks, patents and all other intellectual or industrial property rights which exist under applicable law.

Nothing contained on our Website shall be interpreted or construed as granting you a license or a right to use any such content of our Websites.

 

Linking

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

Our Website may contain hypertext links leading to other websites that are not operated or controlled by SeeBee Fashion. SeeBee Fashion shall not be considered as responsible for these sites and declines all responsibility and liability in relation to their content, legality, accuracy or functions.

 

Use of this Website

You may download, display or print the content of our Website solely for personal, non-commercial use, thereby retaining and reproducing each and every copyright notice or other proprietary rights notice contained in any information or other material you download. Any other use, including the reproduction, modification, distribution, transmission, or broadcast of the content of the Website, in whole or in part and by any means, is strictly prohibited, except upon prior written consent of SeeBee Fashion.

 

Liability

While the company uses reasonable efforts to include accurate and up to date information on this Website, the Company makes no warranties of any kind, neither expressed nor implied, with respect to the content of the Website which is provided "as is" and "as available". All warranties, including but not limited, implied warranties of merchantability and fitness for particular purpose, are disclaimed. No representation or warranty is made regarding accuracy, completeness, reliability of the material, functionality, links, communications, defects or errors or correction of the same, communication interruptions or interceptions or loss of data, or the other harmful components.

In no event shall the Company, nor any of its subsidiaries or affiliates, be liable to any party for any cost or damages, including any direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the access or use of, or the inability to access or use, this Website or any of its functions or features, including in connection with any browsing or downloading of any information, data, text, images, or other material accessible through this Website or any website linked to or linking into this Website.

The information and features/functions contained on this Website are provided for your informational and educational convenience only. Accordingly, no liability whatsoever is assumed for any use or misuse of such information.

 

Indemnity

You agree fully to indemnify, defend and hold us, and our directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims,liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the T&C by you or any other liabilities arising out of youruse of this Website, or the use by any other person accessing the Website using your Customer Account and/or your personal information.

 

Applicable Law and Jurisdiction

This Website and these T&C and any claim out or in connection herewith shall be governed by, construed, enforced and performed in accordance with the substantive laws of Switzerland without reference to principles of conflicts of laws. The exclusive place of jurisdiction is Geneva, Switzerland. The UN Convention on the International Sale of Goods does not apply. In the event of dispute between you and SeeBee Fashion arising from this contract, jurisdiction shall lie with the courts of Geneva alone.

 

 

Data Safety Declaration

 

Principles

SeeBee Fashion Sàrl attaches a great importance to the protection of your personal data. We gather, process and use your personal data only in compliance with the relevant data protection regulations and the principles described below. By accessing the www.odysay.ch website (the "Website"), you are accepting and consenting to the practices described in this Data Safety Declaration, in particular the use of your personal data, and our Terms & Conditions ("T&C").

 

Secure Data Connection

We use the Secure-Sockets-Layer ("SSL") technology to encrypt the information that you supply in the course of placing your online order.

 

Recording and use of personal data

Your personal data are only gathered by SeeBee Fashion for registering your user account ("Customer Account") or when you place an order through our e-shop. We save and use this information only for handling your order or when you sign up for one of our service (participation in contests or promotions, signing up for our Newsletter for instance). We reserve the right to contact our e-shop customers by e-mail to tell them about important information and changes.

Your banking information is never in our possession and payments are all processed using our partners’ secured payment systems.

 

Sharing your personal data with third parties

Your personal data will not be sold to any database companies. In order to ensure the best possible service, we involve third parties to the extent permitted by law only for the proper performance of the above purposes. We commission other companies and individuals to perform tasks for us such as delivery of packages, sending letters or e-mails or processing payments. These partners are contractually required not to use these data for purposes other than those described here.

 

Cookies and web tracking

In order to allow the use of certain functions, we use what are known as cookies on various pages. These are small files that are automatically saved to your hard drive when you visit our Website. A cookie only contains information that we send to your computer – it cannot access your private data. The majority of cookies that we use are intended to make our website more user-friendly, effective and secure, and to ensure that it functions smoothly (when tracking your shopping basket or making a payment for instance). Cookies are deleted from your hard drive at the end of a browser session. This also applies to cookies used by our payment service provider (session cookies). A further cookie will for instance remain on your computer and merely allows us to note your previous language and country choices (known as a permanent cookie). By continuing to browse the Website, you are agreeing to our use of cookies to provide you with a better service. Naturally you can also set up your browser not to accept any cookies. However, this may render certain of our services unusable. Instructions for deactivating cookies in your browser can be found using its help function.

 

Information request

If you have any questions on the gathering and use of your personal data, we will be happy to provide you with information on the data saved about you at any time, free of charge and without delay. Please send your message by e-mail to contact@odysay.ch.

 

Changes and updates to data protection provisions

SeeBee Fashion can change or update its data protection provisions, including in relation to the laws and regulations to which this matter is subject and that protect your rights. We therefore ask that you read the corresponding area of the website regularly and take note of the latest data protection provisions.